How to Download a Backup to My Local Machine
This article will explain how you can download a backup to your local machine.
1. Locate the target deployment
Log in to the Control Panel and locate your target deployment on the Home page or the My Applications page.
2. Navigate to the Snapshots page
Click the "Manage" button on the Home page or the My Applications pgae, followed by the “Snapshots” tab. You will be shown a list of backup files.
3. Export your backup
Click the three-dot icon at the end of the backup file you want to export. Then click "Export".
Your backup will be transferred to a file server. It may take 15-30 minutes. Once the backup is transferred, there are two options for you to get what you want:
Option 1: come back to control panel to download your backup. Please repeat the steps described above to get your files under the Snapshots. Click the download icon at the end of the backup file to get the backup.
Option 2: get the backup through the download link via an email from us.